Reach-In Closets

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"I can not say enough good things about Clozetivity of Charlotte - We just moved into a new home in February and wanted something more than wire shelving in our closets. This is a long review, but I will hopefully provide some insight about Clozetivity as well as one of their competitors. COMPARING: Closets by Design of Charlotte (master bedroom walk-in closet) vs Clozetivity of Charlotte (3 secondary bedroom reach in closets, pantry, laundry room, 2 linen closets, coat closet) CONSULTANTS: Both consultants were personable, engaging, and asked questions to gauge the right design and product for our style DESIGN & MEASUREMENT TOOLS: Clozetivity wins this one by a landslide! Closets by Design measures and records with a tape measure and notepad then draws a design on graph paper. Clozetivity measures using a laser measuring tool and records measurements in a laptop then uses a design software to show a mock up which can easily be adjusted for different options (shleves, hanging, drawers, etc). QUOTE PROCESS: I also preferred Clozetivity's approach in the quote process. Closets by Design seems to always be running a 40% off offer so they show you a high price, then reduce it by 40%, then show you all the additional costs to upgrade hanging rods, drawer handles, surfaces, trims. The Clozetivity design software allows for these changes, but also note that many of the upgrades at CBD are included with Clozetivity. INSTALLATION: Another landslide win for Clozetivity! I think installation was probably my biggest difference in experience. The CBD consultant recommended that I let their installers cut and remove my baseboards to install their system. This could have been a good experience, but I was left with a subpar job that was not cut exactly to match and left me with non-adjoining trim/flooring in several places. They also chipped the edges of several shelves during installation and nicked my walls during installation. The Clozetivity team obviously had much more pride in their installation and caulked any trim that might have been misaligned and asked for touch up paint in one spot where the trim removal removed some paint - their question was 'do you have some spare white trim paint or should I run to Lowe's and pick some up?' It wasn't a question as to IF they would fix it, but HOW. PRICE: Clozetivity wins here as well. They did every closet in my house except our master bedroom (see listing above) for less than Closets by Design charged for our master bedroom. OVERALL: Clozetivity of Charlotte ⭐️⭐️⭐️⭐️⭐️"

Erica P.